Telecommunications Training Package: Customer Contact
BSIL Southern Edge is committed to delivering a learning experience that produces beneficial change for both your people and your organisation. Our accredited training programs are customised to your specific requirements. We focus on listening to our clients and thus learning what your needs are. By doing this, we ensure that the training we design and deliver is both appropriate and specific. We aim to develop programs that have measurable effects, not only our client's people and their performance but on the bottom line results of the company.
BSI Learning provides numerous training programs within the telecommunications and customer contact sector. We can provide you with further information on our other packages upon request.
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ICT20102 Certificate II in Customer Contact
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ICT30102 Certificate III in Customer Contact
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ICT40102 Certificate IV in Customer Contact
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BSB20207 Certificate II in Customer Contact
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BSB30207 Certificate III in Customer Contact
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BSB40307 Certificate IV in Customer Contact
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Employability Skills for Customer Contact



