Transport and Distribution (Warehouse and Storage)
This program is applicable for a role in general warehouse duties such as housekeeping, receipting, stock locating, stock maintenance, stock replenishment, forklift operation, order picking, stocktaking and reconciliation and order checking and dispatch. Fields available for selection include handling cargo and stock, equipment checking and maintenance, load handling, occupational health and safety, communication and calculations, customer service, quality, computers and technology, resource management, financial management, records and pallet operations.
Certificate II
14 units are required for this qualification.
Certificate I Modules
7 units at Certificate I level are to be made up of at least 5 units and up to 7 units from those listed for the Certificate 1 in Transport and Distribution (Warehousing and Storage) and up to 2 suitable units (aligned at Certificate I level) from either other Transport and Distribution Certificate I qualifications, or other relevant Training Packages.
Suggested Pathway:
- Shift materials safely using manual handling methods
- Participate in basic workplace communication
- Follow OHS procedures
- Conduct housekeeping activities
- Work effectively with others
- Apply customer service skills
- Complete workplace orientation/induction procedures
Certificate II Modules
7 units at Certificate II level are to be made up of at least 5 units and up to 7 units from those listed or the Certificate II in Transport and Distribution (Warehousing and Storage) and up to 2 suitable units (Aligned at Certificate II level) from either other Transport and Distribution Certificate II qualifications, or other relevant Training Packages.
Suggested Pathway:
- Use product knowledge to complete work operations
- Complete Receival/despatch documentation
- Apply product knowledge to organise work operations
- Organise despatch operations
- Organise Receival operations
- Receive and store stock
- Manually sort mail and parcels
- Check and assess operational capabilities of equipment
- Present routine workplace information
- Apply fatigue management systems
- Use basic first aid
- Work in a socially diverse environment
- Create customer relationship
- Use info-technology devices and computer applications in the workplace
- Apply keyboard skills
- Care for the environment
Certificate III
21 units are required for this qualification with 7 units aligned at Certificate I level (please refer to Certificate II) and 7 units aligned at Certificate II level (please refer to Certificate II). 7 units at Certificate III level are to be made up of at least 5 units and up to 7 units from those listed for the Certificate III in Transport and Distribution (Warehousing and Storage) within this document and up to 2 suitable units (aligned at Certificate III level) from either other Transport and Distribution Certificate III qualifications, or other relevant Training Packages.
Modules include:
- Supply product knowledge to organise work operations
- Test equipment and isolate faults
- Apply advanced first aid
- Apply quality systems
- Organise personal work priorities and development
- Operate computerised mail and parcels sorting equipment
- Complete Receival/Despatch Documentation
- Organise Despatch Operations
- Organise Receival Operations
- Apply Quality Systems
- Assess & Monitor Optimum Stock Levels